August 21, 2025

Tales of Transparency: FedEx

In a move aimed at garnering more of our outbound shipping traffic, FedEx has extended lower pricing to us for the balance of 2025 and well into the coming year. While we cannot say for certain if this will affect shipments to neighboring postal zones and states in and around the southeast, it should dramatically reduce our shipping costs to the west coast, thereby making it more affordable to send small, medium and larger-sized packages all-around the continental US. Typically we were using FedEx Home Delivery to send larger-sized packages to the west coast because USPS Ground Advantage rates were both inexplicably and abnormally high. Now we should be able to send packages of all sizes to the western most zones at much better rates.

According to our FedEx representative, these revised rates will kick in at our end within the next 24-48 hours. Once they do get implemented, we will review the FedEx rates that are shown to our customers on our web site to see if they are being properly reflected. So, give us a few days before we give everyone the green light to choose FedEx for our westernmost delivery destinations. Again, we reserve the right to select the carrier of our choosing, should one turn out to be appreciably less expensive than the others.

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Tales of Transparency: “Hello, It’s Me.”

Earlier this week, we enabled eBay’s AI feature within their messaging app. This means that if you have a question for a seller such as ourselves, eBay will attempt to field your query automatically by answering basic questions using our listing’s description to see if the answer is readily apparent. I’m assuming that if you require a detailed answer it will then forward your question to us so we have some input and can respond more appropriately. We’re running this app over the course of the next couple of months to see how well it does before letting it loose for the holiday season. If you feel the app isn’t working as promised, you can always reach us at Support@themotorpool.net or by phone at (813) 406-5649 during normal business hours.

I’m not certain if their messaging app will attempt to negotiate with a buyer who may be seeking to make an offer for an item. Bear in mind that we do not accept offers. Our posted prices are fair and competitive. In most instances we offer a generous 10% discount and, where applicable, free shipping, so there’s no point for us to entertain low-ball offers.

Here’s a recent example of how the eBay AI handled a customer’s inquiry:

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