Ever since we opened in 2000, we believe in being as transparent as possible, sharing as much information with our customers as is possible. Sometimes said information is too sensitive to share publicly so we have to remain mum and keep in mind the considerations of both our clientele as well as our vendors if we are to remain an effective retailer.

In the case of Forces of Valor, its been a mixed bag of late, as we attempt to figure out why product hasn’t been made available here in North America despite our best prodding and pushing to get accurate information direct from the source. Essentially, when Waltersons acquired Greenlight Collectibles back in May, they realized that Greenlight’s facilities were too small to hold both company’s inventory. So, they went out and found a nearby public warehouse to hold the Forces of Valor inventory, at least until they could sort things out in the new year. Unfortunately, they have run into a litany of problems using a public warehouse, which has prevented them from being able to serve their vendors, and, in turn, their customers.

We’ve been told that sometime in February they plan to move both the Greenlight and Waltersons inventory to a new warehouse, although we have no assurances that this plan isn’t fraught with its own perils and pitfalls. Right now, we are still awaiting news concerning a re-stock shipment that will supposedly hit the road shortly. Communication with Waltersons isn’t exactly their strong suit, so getting up-to-date information has become a hit-or-miss proposition. As for their new product that was supposed to become available in October and then December, we’ve been told that the shipment has arrived at the public warehouse, although nothing further has been discussed. At this point, it is entirely possible that their new product may not ship out until February, once they have consolidated their inventory and addressed any issues that the new warehouse may pose. For now, we are listing them in our January upcoming releases section, although its a fair bet that this could slip by yet another month. Mind you we have no hand in the process and no way of getting moved up to the front of the line to receive product as quick as it comes in.

In summation, please be patient and understand that as it currently stands we are working to get and share news with you as it hits the wire. Remember, patience is a virtue, and right now looking at ways to purchase more patience with an Amazon gift card we received this holiday season. In the mean tine, peace out.

Update: As of January 3rd, here’s where we stand with the Forces of Valor series. Our point of contact has indicated that our re-stock order will ship out to us this week, which means it should arrive sometime during the second week of January. They are also claiming that the new merchandise is in stock and ready to be shipped out, however, we have elected to hold off receiving this merchandise until they can demonstrate that they are capable of shipping out an order on time and correctly. Our last shipment, which arrived way back in October, was totally FUBAR and led to all sorts of issues that took weeks to address to our satisfaction. So, we want to see how the re-stock shipment goes before committing our resources, time and energy towards another potential fiasco. I know this isn’t what a great many of you want to hear but when we face a problem of this magnitude we insist that the supplier go back to the drawing board and get things right. Walk before you learn how to run, so-to-speak.

If the re-stock shipment goes as planned and without any hitches, then we will have Forces of Valor release their new product shipment to us, perhaps as early as the second week of January. This means that the new merchandise should reach us before the close of the month. As always, we ask for your patience in this matter and hope you can understand that we need to ensure that Forces of Valor can ship out product in both an expeditious manner and without any additional problems.

Our long-delayed Forces of Valor shipment is reportedly on its way to us and will likely arrive in a few days, most likely after Labor Day weekend. Bear in mind we still do not have a manifest for the shipment nor tracking information so this is passed along to us by word-of-mouth without supporting documentation. Nevertheless, I have a good vibe that the items marked as being en route to us will indeed show up next week. Sigh…

With that out-of-the-way, we should also be hearing news regarding all of the products marked as coming in for September. These items are supposedly in-house or expected to arrive around the Labor Day weekend, when last we heard about their disposition several weeks ago. So, we could be doing the back stroke in Forces of Valor merchandise in the not-too-distant future. Of course, should further news come in that affects this second shipment then we will pass it along to our clientele. Product listings are locked-and-loaded for our web site and eBay, and should be ready to go on Amazon once we have some additional information pertinent for their site.

As an aside, and I rarely like to do this, its been like pulling teeth trying to get information about the latest happenings with Forces of Valor. Their Facebook account hasn’t been updated since December and what little information we do know trickles in after we ring the alarm bells. They have a new web site undergoing overhaul that is written in Chinese and their standard web site, intended for the US and European markets, hasn’t been updated for what seems like an eternity. Granted they went through an acquisition and warehouse relocation, but it would’ve been nice to have been kept in the loop regarding progress instead of having to repeatedly ask. I’ve been doing this in one capacity or another for a very long time (since the early 80s mind you) and there really is no reason for this woeful lack of communication. If they hope to succeed, they need to do a better job. Period.

Update: We’ve been informed that the products slated to arrive in September are now expected in October. Waltersons has a history of repeatedly missing their original forecast release dates so this news comes as no surprised to us. Based upon this information, we can only presume that this date will remain in effect unless anything else crops up that further delays this shipment. Nothing else in the way of new merchandise has been announced although the manufacturer claims that the teething issues associated with re-locating their warehouse to their Midwest facility has now been put to bed.

While Waltersons has completed the physical portion of its move from Los Angeles to Indiana, they are apparently still working on setting up everything in their computer system, hence the delay in getting new product into the hands of everyone. Reading between the lines, if you will, they will likely get everything synced up sometime in August barring any additional hiccups or cause for concern. The product marked as en route in our Release Schedule is what we currently expect once the Company gets their act together and is ready — from an operational standpoint — to resume business. Any new items listed in the August Upcoming Releases section will likely arrive a couple of weeks later unless, of course, they run into additional issues. So, hang in there and rest assured everyone in the supply chain is doing their utmost to get product out the door in the most efficient manner possible.

Update: We’ve learned that a second version of the soon-to-be-released US GMC 2-1/2-ton truck will be arriving some time in August along with the Company’s latest introductions. This new version will come with four figures but, to differentiate it from the first version, has no “tarp” strewn across the rear-mounted bows. As an aside, it would appear as if Walterson’s strategy to offer up two versions of each new introduction simultaneously (see their pair of Chaffees, Opel Blitz trucks amd Apache gunships as examples). A “split-run”, if you will, their goal is to get more product out-the-door, doing so, it would appear, at reduced production costs by releasing similarly conceived items in one batch.

We’ve been told that the shipment containing many of their newest items is on the water and should be arriving by the end of August. We have, however, moved said items into our September Releases section, erring on the side of caution based upon previous experience. The manufacturer is aware that the holiday shopping season is fast approaching and they are working feverishly to announce their next set of new releases so that everyone can weigh their options for their end-of-year purchases.