Every so often we run into a situation where we get short shipped a few items. In the case of Eaglemoss, we learned today that several items in their partworks line that we had been expecting in the August/September time frame won’t be materializing, chief among them the 1:43 scale Bren Gun Carrier. Likewise, we got short shipped the Studebaker truck in CIAB livery, although we will be able to fill a few orders based upon the date we received them. Our distributor hasn’t given up hope, so there’s still a chance that they will locate another cache of these items, thereby enabling us to fill a few more orders and possibly offer the product up for general sale.
Anyway, one of the lessons learned from this unhappy happenstance is that it pays to submit pre-orders early. We fill orders based upon the date we receive them, in a sense rewarding those customers who place their orders ahead of the product being received rather than dallying on the sidelines waiting for a timely opportunity to arise. Again, by using a credit card, you have nothing to lose since we do not charge you until the merchandise is ready to be shipped out. If you decide to pay by PayPal or use a debit card then that’s a different story, since each brings with it its own set of circumstances discussed in detail on our First-Time User Information page.
